9.11.2021

What are robocalls?

Robocalls are robotic telemarketers.
This type of technology is developing more and more dynamically and many people find it difficult to distinguish a human from a robot during a telephone conversation.
Robocalls is used, inter alia, through call centers when offering customers a variety of products and services.

What are robocalls?

Robocall is an automated telephone call that is made by a computerized autodialer that dials the telephone number itself.
The conversation is pre-recorded.
It is always the same recording, although it is difficult to distinguish robocalls from real people in practice.
Robocalls are telephone connections created with the help of artificial intelligence. It is guided by a man.
In practice, it is people who manage such bots, e.g. by selecting one of the many answers prepared in advance. In practice, the work of robocalls requires having a lot of information about the people they are calling - eg place of residence, age and other characteristics. Sometimes it is the opposite - the bot smoothly asks questions about the city or profession.

Robocalls - the future of working on the hotline?

Robocalls, although not always positive, are considered modern solutions in the telemarketing industry. Currently, you can see the so-called "robocalls wave" reaching USA.
Such solutions will develop in the future, because human work on telephone hotlines is considered tiring for many people. This often causes burnout.
Robots do not get bored, do not tire and do not react emotionally to unpleasant human behavior, and even to insults, etc. Therefore, it can be indicated that they are ideal employees.
Robocalls are able to get people to talk and indulge in it because they speak fairly fluently, don't make mistakes, and they don't interrupt.
However, the person who assumes that artificial intelligence works by itself is wrong. People control the bots and choose the right answer from the tapes.

Robocalls already operate in many call centers. There will be even more in the future. But not everyone is satisfied with such phone calls. How do you know that the caller is a robot and not a human? It is good to find the number that calls you on phonenumbers24.com.